Position Description: Case Manager

The Case Manager will provide client advocacy, community resource education and linkage, and drug-testing monitoring while working within a multidisciplinary team to contribute to appropriate client care and treatment guidance.

Essential Duties
This position includes, but is not limited to, the following essential functions:

• Manage and coordinate case load and maintain all client documentation in the electronic record within established timeframe.
• Attend staff/supervision/agency meetings and trainings within established time frame.
• Comply with all HIPAA regulations in coordination with the HIPAA Compliance Officer.
• Abide by all Trivium Life Services Corporate Compliance policies and Code of Ethics.
• Monitor client attendance and treatment progress as well as communicating with the treatment team and individual therapist about client's progress. Working with all staff and within multidisciplinary teams to contribute to appropriate wrap-around services specific to each client.
• Coordinate resources and referrals with community partners to assist client in obtaining basic needs and other case management goals.
• Monitor client drug testing as applicable.
• Complete Service Plans and case management assessments in accordance to cmpany policies and procedures within established timeframe.
• Complete monthly PO reports.
• Contribute to developing an ongoing resource database and networking with community partners to build relationships while representing Trivium Life Services.
• Other duties as assigned.

To perform the Case Manager job successfully, the individual must be able to perform each essential responsibility satisfactorily.

Knowledge, Skills, and Abilities

• Builds and develops internal and external relationships, creates partnerships, builds trust, share ideas, and accomplishes work.
• Develops others to become more effective through strengths, expectations, and coaching.
• Embraces change and sets goals that align with the company's vision.
• Encourages and inspires others through positivity, vision, confidence, challenges, and recognition.
• Able to gather and evaluate information that leads to smart decisions.
• Provides clear communication and shares information regularly and concisely.
• Holds themselves accountable for their performance.
• Strong case management skills and knowledge regarding client needs.
• Demonstrate strong attention to detail.
• Ability to coordinate care, delegate tasks, provide referrals and problem solve as needed.
• Ability to support the agency's culture, growth, and success through communication, accountability, and positivity.
• Ability to be clear headed and decisive based on the scope of the position.
• Ability to work efficiently and effectively both individually and as part of a professional team.
• Ability to appropriately accept feedback through the supervision process - thus displaying the willingness to learn, grow, and improve.
• Ability to uphold professional Code of Ethics and maintain appropriate boundaries when working with clients and peers.
• Effective oral/written communication, organizational skills, and time management skills.
• Proficient in Microsoft Office tools as well as exhibit an ability to learn and utilize electronic health record (EHR) system effectively.

Physical Demands
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Case Manager's job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position.

While performing the responsibilities of the Case Manager job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is often required to stand, walk, reach with arms and hands, and may kneel or crouch. Vision abilities required by this job include close vision.

Working Conditions
Working conditions are normal for an office environment. The noise level in the work environment is usually quiet to moderate. Work may require occasional weekend and/or evening work. Per state territory requirements, must be able to remain on-call and available to provide staff support in event of emergencies. In addition, must be able to travel between locations and occasionally attend seminars which may require overnight stay.

Requirements/Qualifications

• Bachelor's degree from an accredited college or university in a human services field.
• Experience in behavioral health preferred.
• Valid Driver's or Chauffer's license (per state territory requirements) and a driving record that is acceptable to Trivium Life Services.